Return and Shipping Policy

Return Policy

Unfortunately, we do not allow refunds or exchanges under any circumstances. Also, Soul and Self-care will not be held liable or responsible for stolen items, lost packages, or damaged items and/or packages. All packages come with postal insurance and if and accident arises, USPS should be contacted for claims.

Shipping Policy

Because our products are curated by hand; please allow 3-5 Business Days products to be shipped.

If you do not receive a shipping notification by day 5, please reach out to our Customer Service Department via email or give us a call at (504)892-1YOU.